---
id: 1664
title: "Lessons Learned from Over a Decade of On-Call"
source_domain: hackerone.com
source_url: "https://www.hackerone.com/blog/lessons-learned-over-decade-call"
published_at: "2024-04-26T23:14:36Z"
tags: ["incident-response", "monitoring", "reliability", "operations", "observability", "engineering-culture", "on-call", "sre", "alerting"]
phying_url: "https://phying.com/item/1664"
lang: en
---

# Lessons Learned from Over a Decade of On-Call

## Summary

HackerOne engineer Shubhi Gupta distills 12 years of on-call experience into guidance on designing alerts around what, when, who, and why—and how over-alerting erodes response quality.

## Intelligence Metadata

- **Sources:** hackerone.com
- **Published:** 2024-04-26T23:14:36Z
- **Original:** https://www.hackerone.com/blog/lessons-learned-over-decade-call
- **Phying News:** https://phying.com/item/1664