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Bug Bounty KPIs: Response Time

bugcrowd.com | blog | #bug-bounty | #bugcrowd | #triage | #program-management | #response-time | #kpi

Summary

Bugcrowd examines response time as a key bug bounty KPI: triage within five days (48 hours for critical bugs) and closure within 14 days. Four to five business days is a realistic benchmark.
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