---
id: 3519
title: "Healthy programs make for happy hackers. Introducing response SLAs"
source_domain: hackerone.com
source_url: "https://www.hackerone.com/blog/healthy-programs-make-happy-hackers-introducing-response-slas"
published_at: "2018-01-25T21:00:00Z"
tags: ["bug-bounty", "metrics", "program-management", "hackerone", "platform-update", "sla"]
phying_url: "https://phying.com/item/3519"
lang: en
---

# Healthy programs make for happy hackers. Introducing response SLAs

## Summary

HackerOne introduces response SLAs: efficiency indicators shown to hackers, SLA inbox labels, a program health dashboard and program pausing, with targets like 1-day first response.

## Intelligence Metadata

- **Sources:** hackerone.com
- **Published:** 2018-01-25T21:00:00Z
- **Original:** https://www.hackerone.com/blog/healthy-programs-make-happy-hackers-introducing-response-slas
- **Phying News:** https://phying.com/item/3519