---
id: 5026
title: "Automate work item assignment with a \"Work item created\" trigger"
source_domain: about.gitlab.com
source_url: "https://about.gitlab.com/blog/how-to-use-a-work-item-created-trigger/"
published_at: "2026-07-20 00:00"
tags: ["ai-security", "gitlab", "automation", "devops", "triage", "workflows"]
phying_url: "https://phying.com/item/5026"
lang: en
---

# Automate work item assignment with a "Work item created" trigger

## Summary

A how-to on GitLab Duo Agent Platform's new 'Work item created' trigger, which launches agentic flows the moment an issue is filed, turning manual triage and assignment into automatic routing.

## Intelligence Metadata

- **Sources:** about.gitlab.com
- **Published:** 2026-07-20 00:00
- **Original:** https://about.gitlab.com/blog/how-to-use-a-work-item-created-trigger/
- **Phying News:** https://phying.com/item/5026