---
id: 9038
title: "Solarwinds Web Help Desk: When the Helpdesk is too Helpful"
source_domain: slcyber.io
source_url: "https://www.slcyber.io/research/solarwinds-web-help-desk-when-the-helpdesk-is-too-helpful"
published_at: "2022-01-23T00:00:00Z"
tags: ["rce", "vulnerability-research", "exploitation", "solarwinds", "auth-bypass", "hql-injection"]
phying_url: "https://phying.com/item/9038"
lang: en
---

# Solarwinds Web Help Desk: When the Helpdesk is too Helpful

## Summary

Hardcoded credentials and arbitrary HQL evaluation in SolarWinds Web Help Desk chain to unauthenticated RCE.

## Intelligence Metadata

- **Sources:** slcyber.io
- **Published:** 2022-01-23T00:00:00Z
- **Original:** https://www.slcyber.io/research/solarwinds-web-help-desk-when-the-helpdesk-is-too-helpful
- **Phying News:** https://phying.com/item/9038