Heads Up Hackers: An Update from Our Mediation Team
hackerone.com | blog | #community | #hackerone | #platform-update | #support | #freshdesk | #ticketing
Summary
HackerOne is migrating support ticketing from ZenDesk to Freshdesk for deeper reporting insights, better spam filtering, and a dedicated portal where hackers and customers can track requests.
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- Collected
--- id: 2682 title: "Heads Up Hackers: An Update from Our Mediation Team" source_domain: hackerone.com source_url: "https://www.hackerone.com/blog/heads-hackers-update-our-mediation-team" published_at: "2023-04-29T15:43:38Z" tags: ["community", "hackerone", "platform-update", "support", "freshdesk", "ticketing"] phying_url: "https://phying.com/item/2682" lang: en --- # Heads Up Hackers: An Update from Our Mediation Team ## Summary HackerOne is migrating support ticketing from ZenDesk to Freshdesk for deeper reporting insights, better spam filtering, and a dedicated portal where hackers and customers can track requests. ## Intelligence Metadata - **Sources:** hackerone.com - **Published:** 2023-04-29T15:43:38Z - **Original:** https://www.hackerone.com/blog/heads-hackers-update-our-mediation-team - **Phying News:** https://phying.com/item/2682